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Kool Smiles Dental Offices
c/o Benevis Practice Services

1090 Northchase Parkway SE
Suite 290
Marietta, GA 30067-6402

Office hours are:
Monday - Friday 7:30am - 6:00pm EST

Billing Office
(888) 811-6511

Frequently Asked Questions

Who is Benevis?

Benevis Practice Services provides billing and other support services for dental practices. Benevis issues billing statements and communicates with you and your dental practice.


What is the myEasyMatch® Code?

The myEasyMatch® code is a number unique to your document that allows us to identify your specific account and properly address your electronic delivery or payment needs.

Where is the myEasyMatch Code?

The myEasyMatch® code is printed on your document.  See the payment or enrollment tab for a sample document image with the code circled in red.


What is Adobe Reader and why do I need it?

Adobe Acrobat® Reader ™ is free software used for viewing and printing of electronic forms. You will need this software installed in order for your computer to download, display or print your statement.


How can I get Adobe Reader?
If you need to download and install the Adobe Acrobat (free of cost for Windows, Macintosh and UNIX), click on the following link: http://get.adobe.com/reader/


When will my payment be posted to my account?

Your payment will be processed and posted to your account within seven business days. A receipt confirming your payment will also be emailed to you.


Is there a charge for making a payment online?

No, there is no charge for online payments through mySecureBill®.


Who should I contact if I don’t receive my payment confirmation email?

If any questions arise please contact patientbilling@benevis.com or call 1-888-811-6511.

Where do I find the verification number on my credit card?
The card verification number is a three-digit number on the back of Visa/MasterCard/Discover or a four-digit number on the front of American Express.